Pages

Wednesday, December 17, 2014

Error: "This item is no longer available. It may have been deleted by another user. Click 'OK' to refresh the page."

Symptom
On a site that has been upgraded from 2010 to 2013, users are getting an error when clicking on the down-arrow on a list item.  The error is "This item is no longer available.  It may have been deleted by another user.  Click 'OK' to refresh the page."

Issue
The drop-down arrow is a clue... during the upgrade, it should have converted itself to the ellipsis. When clicking the drop-down, it is actually referencing a file does not exist in 2013.

Resolution
There were many solutions I found on the Web, some included opening SharePoint Designer and hiding the corrupted view, some involved adding a file that the drop-down is looking for to the server.  In the end, I found those unnecessarily complicated.  This are the steps I took.
  1. Rename the corrupted view from Active.aspx -> Active2.aspx.  (mine was a tasks list)  At this point, you will not have the option to delete the view.
  2. Create a new view called Active and choose the same options as the old one.
  3. Delete the old view.

No comments:

Post a Comment