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Monday, June 10, 2013

Event ID 7535 - Failed to retrieve master secret key

Symptom:
This error in the Event Viewer
Log Name:      Application
Source:        Microsoft-SharePoint Products-Secure Store Service
Date:          6/10/2013 10:30:10 AM
Event ID:      7535
Task Category: Secure Store
Level:         Error
Keywords:     
User:          DOMAIN\account
Computer:    computername.domain.com
Description:
The Microsoft Secure Store Service application Secure Store Service failed to retrieve the master secret key.  The error returned was: 'Unable to obtain master key.'. For more information, see the Microsoft SharePoint Products and Technologies Software Development Kit (SDK).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-SharePoint Products-Secure Store Service" Guid="{73541538-24DA-4282-AE1C-3A6321C23FB8}" />
    <EventID>7535</EventID>
    <Version>15</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2013-06-10T17:30:10.513190400Z" />
    <EventRecordID>60642</EventRecordID>
    <Correlation ActivityID="{0015249C-BFB2-C01F-4FEA-408F84709473}" />
    <Execution ProcessID="15452" ThreadID="1300" />
    <Channel>Application</Channel>
    <Computer>computername.domain.com</Computer>
    <Security UserID="S-1-5-21-1130582348-1049843267-782984527-44585" />
  </System>
  <EventData>
    <Data Name="string0">Secure Store Service</Data>
    <Data Name="string1">Unable to obtain master key.</Data>
  </EventData>
</Event>
Error:
This is actually fairly straightfoward.  the secure key isn't set.

Solution:
Go into Cenral Administration->Application Management->Manage Service Applications->Secure Store Service.  In the ribbon click on Generate New Key.

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