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Friday, September 11, 2009

Datasheet View hangs in browser

I searched all over for a solution for a Citrix user with Office 2003, IE 6 and SharePoint 2007 who couldn't use datasheet view when trying to access a site with a customized master page. The browser would just hang without any error messages. To get out of it, IE had to be stopped from the task manager. I blamed Citrix for awhile - (which does bring its own set of issues for SharePoint users), but that wasn't it. I also found some great posts about adding code to the custom master page or changing the core.js:
http://tomblog.insomniacminds.com/2008/07/23/sharepoint-branding-issues-edit-in-datasheet-view/
http://blog.drisgill.com/2009/06/edit-in-datasheet-causes-ie-to-crash.html

But in the end, all I had to do was install IE 7 and the user was able to access the datasheet view on any site - custom master page or not, Citrix or not.

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